Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with Reli Solutions. Here are some examples of the types of personal information Reli Solutions may collect and how we may use it:
What personal information we collect:
When you’re approved for a merchant account with Reli Solutions, you are securely registering your merchant account with Reli Solutions. The information we collect includes your name, mailing address, phone number, business information, personal information, email address, contact preferences, merchant processing ID and banking information for billing purposes.
How we use your personal information:
The personal information we collect allows us to keep you posted on Reli Solutions latest product announcements and software updates.
From time to time, we may use your personal information to send important notices, such as communications about our network security, software enhancements, and updates, and changes to our terms, conditions, and policies. Because this information is important to your interaction with Reli Solutions, you may not opt out of receiving these communications. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve products, services, and customer communications.
Collection and Use of Non-Personal Information
We also collect non-personal information – data in a form that does not permit direct association with any specific individual. We may collect and use non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as transaction types and volume, SIC or MCC codes, zip code, or unique device identifiers, location, and the time zone where transactions are sent from when payment transactions are sent to Reli Solutions.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Disclosure to Third Parties
Reli Solutions does not share personal information with any third party companies unless it is in direct relationship to an associated payment processor who issued the customer’s merchant processing account ID. These companies are equally obligated to protect your information.
May it be necessary? by law, legal process, litigation, and/or requests from public and governmental authorities within your country of residence? for Reli Solutions to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, the disclosure is necessary or appropriate.
Protection of Personal Information
Reli Solutions takes precautions-including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Integrity and Retention of Personal Information
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by securely logging in to your account online or by mail statements. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or deleted. Reli Solutions is not required to retain it by law or for legitimate business purposes.
Our Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to Reli Solutions Inc employees and strictly enforce privacy safeguards within the company.
P.O. Box 47885
Tampa, FL 33646
Updated: November 4, 2018